Shipping Information
Order Processing
Please allow 5 business days for our team to process your order. Orders placed after 5:00 PM ET will be processed on the next business day.
We do not process or ship orders on U.S. federal holidays.
Shipping Carrier
We typically ship orders via USPS.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are as follows:
Domestic (U.S.): Up to 7 business days
International: Up to 14 business days
Shipping times are estimates and may vary due to carrier delays, weather conditions, or customs processing for international orders.
Tracking & Delays
Once your order ships, you will receive a confirmation email with tracking information. If your order appears delayed, please refer to the tracking details provided.
Please note that we cannot be responsible for delays caused by shipping carriers or customs authorities.
Returns & Sizing Guarantee
We want you to love your Stillman Hat and feel confident in the fit.
All hats are one size fits all and feature an adjustable internal drawstring embedded inside the circumference of the hat, allowing the size to be easily tightened for a comfortable fit. Each hat is finished with faux sheepskin trim for added comfort and warmth.
If the sizing does not work for you, we offer a 100% refund with free return shipping.
Return Policy Details
Returns must be requested within 15 days of receiving your hat
Returned items must be in original condition
Free return shipping is provided for sizing-related returns
Refunds will be issued once the returned item is received and inspected
To start a return, please contact us using the information provided in your order confirmation email.